uk-us-flag

Travel by train:

Road conditions:

Bus time-table:

Ferries:

 

Travel service

Getting there
Italy has imporved connections and safety throughout the last years. For European citizens, apart from flights, it is advisable to enter Italy by car, coach and train. For non-European citizens, competition between different national airlines and low-cost airlines has made for extremely convenient ticket prices.
Citizens of European Union Member States can travel to Italy with only their identity card. Those from countries outside the European Union will need a valid passport. If you have a tourist permit valid for several months, do check that the expiry date on your passport.
The main entrances to Italy:

  • the Mont Blanc tunnel which links Chamonix in France to the A5 motorway towards Turin and Milan
  • the Grand Saint Bernard tunnel which links Switzerland again to the A5 motorway
  • the Brennero Pass, across Austria, which links up to the A22 motorway to Bologna

The Alpine tunnels are often closed in winter and sometimes even in autumn and spring, making it difficult to choose the most appropriate tunnel. That’s why you need to have snow chains for your tyres, especially if you are travelling during the winter season.

Moving around
You can move around whole Italy thanks to the tracks of the railway lines, the motorway network and the hull of boats and ferries. In addition, for longer distances, you can also travel comfortably on one of the many domestic flights connecting all the large and medium cities in Italy. Transport means are generally efficient and quite cheap.

  • Special tipp: enjoy the Italian landscape by bike. Italy is ideal to be discovered by  bike and you can also enjoy other means of transport without giving up your bicycle.

Your two-wheel friend can travel with you on all trains marked with a bicycle logo. The cheapest way to do this is to purchase a separate ticket for your bicycle which costs between Euro 3 and 4 irrespective of the kilometres you cover. If instead you choose to ride around one of the many small and large islands in Italy on your bicycle, travelling is even easier: all ferries and boats offer free transport for bicycles.

Special for young travellers
There is a special offer for young people under 26: you only need to be registered with one of the countless young people’s and students associations on the European continent. The Young Persons Card, for example, can be used in Italy and in 39 European countries, and it is valid for the entire duration of the calendar year, entitling the holder to discounts and special rates on services marked with the EURO<26 sign.

Transportation systems
Rome, Milan, Naples and, just recently, have metropolitan trains. All other Italian cities have urban and suburban public transport systems. In Naples, you can also travel on the picturesque funicolari, special funicular trains that wend their way up the slopes of the hilly city. While in Venice, the only public transport available is on the vaporetti steamers, true symbols of the lagoon city, which steam ahead along the main canals. Before you board a bus or metropolitan train, make sure you’ve purchased a ticket from a station, tobacconist’s or newsagent’s. Keep in mind: once you’re on a bus, the ticket should be stamped in the special ticket dating machines, otherwise it’s tantamount to not having a ticket altogether and you could get fined on the spot (in some towns the fine can be as steep as Euro 50). There are taxi ranks outside every airport, railway station, main city square, or coach station, but you can also call for a white cab on the phone via an integrated taxi radio system in operation all day in major Italian cities.

Money

The currency in Italy is the Euro, the common currency in the European Union since January 2002.

  • There are seven different banknotes: Euro 5, 10, 20, 50, 100, 200 and 500
  • and eight different coins: two Euro coins (Euro 1 and Euro 2) and six different cent coins (1, 2, 5, 10, 20 and 50 cents)

There is a large number of ‘bancomat’ cashpoints throughout the country, linked up to all the major international circuits. Credit cards can also be used to pay directly in hotels, restaurants, shops and supermarkets.
Please be sure to exchange currency at the bank, the post office or in one of the private-owned bureaux de change, even if they have higher commissions.

Emergency numbers

  • 113 This is the national helpline for all emergencies, to report robberies, thefts or assaults, accidents and also health emergencies. This number corresponds to the network of State Police operating centres and it is active 24 hours a day, 7 days a week.
  • 112 Dial 112 to access the Carabinieri police headquarters. Since 1991, the European Union introduced 112 as the only emergency number for all member states, with the very aim of facilitating tourists and foreign citizens in general in their movements within the continent. For this very reason, a foreign language response service is also available if you dial this number.
  • 115 In the event of fire, smoke or gas leaks, you can also make a direct call to the Fire Brigade, which is present all over Italy and also provides rapid response in the event of earthquakes or other disasters.
  • 118 If you call this number from anywhere in Italy (including the islands), you can contact the healthcare and ambulance network for transport to the nearest hospital or health facility. A helicopter ambulance service is also available to get to more remote or inaccessible locations.
  • 803.116 This is the number to dial for roadside assistance, if your engine breaks down or in the event of another problem with your car that prevents you from travelling. When you dial this number, a distress call will be routed to the nearest ACI (the Italian Automobile Association) office, who will send out mechanics to repair or if necessary tow your car. The service is available 24 hours a day, but it is not free of charge, although ACI members are entitled to large discounts.
  • 1515 This is the number to dial for the State Forestry Corps environmental emergencies. It is available 24 hours a day throughout the year. The Forestry corps is in charge of safeguarding the environmental and landscape heritage and, in particular, of forest fires, a constant emergency especially during the summer months.
  • 1530 If your pleasure boat breaks down or if you are in an emergency situation in Italian waters, you can contact the national coastguards directly on this number.

Opening hours

  • On working days: shops are generally open from 9 am to 1 pm in the morning and then from 3/4 pm to 7/8 pm in the afternoon.
  • On Sunday: shops are normally closed, although department stores and hypermarkets  even stay open on Sunday morning.
  • Chemists tend to have the same opening hours as other shops.
  • Banks usually open at around 8:30 am and close at 1:30 pm, and they reopen in the afternoon between 3 or 4 pm and 6 or 7 pm, from Monday to Friday.
  • Post offices are open all day without a lunch break from 8:30 am to 6:30 pm from Monday to Saturday.
  • Cafés and bars are open all day and some even stay open until the early hours.
  • Nightclubs and other nightlife hotspots open around 10 pm but things only really begin to get going at around midnight. Like in other countries as well just do not rush to the nightclub entrance too early: go out for dinner first at about 9 or 10 pm ans enjoy the evening.

Telephone

Calling from abroad: dial the international code 00 followed by the code for Italy 39 and then the desired number, including the local area code starting with 0.  International calls can also be made from public phones using a phone card. Phone cards from Euro 1 to 10 can be purchased from cafés, tobacconist’s, newsagents and post offices.
All the main cities in Italy also offer call centres, where you can make international calls at a more convenient rate compared to public phones.
Before coming to Italy  make sure to check with your mobile phone operator whether you will be able to use your phone in Italy or whether you can insert a pre-paid SIM card. The four main mobile phone operators in Italy are: TIM, Vodafone, Wind and Tre.

Embassies and consulates

All embassies are located in Rome. These embassies can offer you more information about cultural initiatives of various countries in Italy, business opportunities, and the procedures to follow to work in Italy or to obtain teaching qualifications. Here are some of the most important embassies, the complete list is available on the Ministry of Foreign Affairs website.

  • Australia
    Via Antonio Bosio 5, 00161 Rome – Tel.: +39.06/852721 or the freephone emergency number 800877790 – Website: www.australian-embassy.it
  • Canada
    Via G.B. de Rossi 27, 00161 Rome – Tel.: +39.06/445981 – Website: www.dfait-maeci.gc.ca/canadaeuropa/italy
  • China
    Via Bruxelles 56, 00198 Rome - Tel.: +39.06/8848186 – Website: www.fmprc.gov.cn/ce/ceit/ita
  • France
    Piazza Farnese 67, 00186 Rome – Tel.: +39.06/686011 – Website: www.france-italia.it
  • Germany
    Via San Martino della Battaglia 4, 00185 Rome – Tel.: +39.06/492131 – Website: www.rom.diplo.de
  • Russia
    Via Gaeta 5, 00185 Rome - Tel.: +39.06/4941680; 06/4941681; 06/4941649 – Website: www.ambrussia.com
  • Switzerland
    Via Barnaba Oriani 61, 00197 Rome – Tel.: +39.06/809571 – Website: www.eda.admin.ch/roma
  • UK
    Via XX Settembre 80a, 00187 Rome – Tel.: +39.06/42200001 – Website: britishembassy.gov.uk
  • USA
    Via Vittorio Veneto 119-121, 00187 Rome – Tel.: +39.06/46741 – Website: www.usis.it

Security

For any security-questions in all 107 provincial capitals of Italy, you will find a so-called „Questura“, the main operating station for the police in that area. In larger cities, in addition to a Questura, you will also find several police detachments, one for each district or area, the so-called commissariati (police stations).
The Carabinieri police corps are the official security forces of Italy.
Moreover, there are the „Guardia di Finanza“, or finance police, specialises in the battle against tax fraud, financial crimes and drug trafficking.
Last but not least, every city or town has its own set of traffic wardens, the „vigili urbani“. They are the ones you should contact for information on the city’s street network, such as no entries and one-way roads, or to challenge a parking ticket or to retrieve your car if it has been stolen.

Health

If you need immediate health assistance just dial 118 from any phone, both public and private, anywhere on the peninsula. For emergency treatment, you can go directly to the pronto soccorso casualty department of any hospital.
Italy offers an excellent health system with an efficient communication network between regional hospital poles and a unique emergency call system. Every region has hospital facilities to face any emergency and immediate assistance.
All foreign visitors have exactly the same services as Italian citizens as far as free medical emergency treatment in public hospital emergency wards is concerned. The Italian national health service is also part of the integrated European Union healthcare system for the total refund of health expenses incurred for all types of medical assistance in public facilities. However, to obtain free healthcare during your stay in Italy, ask your national health service for an EHIC form (European Health Insurance Card) before you leave.
Last important detail: no vaccinations are required to enter Italy